• VertMerch is an online platform where you can find exclusive and unique merchandise from your favorite artists. We offer a variety of products designed in collaboration with the artists to reflect their unique style and vision.

• New products are typically released every Monday as part of our VertMerch Mondays. This could include exclusive artist merchandise, our own VM branded merch, or announcements of new artists joining VertMerch. Sign up for our newsletter to get VertMerch Monday emails sent to you each week.

• Most orders are fulfilled and shipped within 2 - 3 business days. Delivery times will vary depending on your location and shipping option. Most orders will be delivered within 5 -7 days after the order has shipped.

• Tracking info will be provided to you as soon as it becomes available.

• Many of the items for sale on VertMerch are made to order. This means that production begins once your order is placed. Some items will be in stock and ready to ship right away, while others will be made at the time of order.

• Most items are made in and ship from the United States. However, some items may be made overseas and could ship from other countries, which may increase delivery times. We will do our best to provide lead times for each item on the product page.

• If you have any questions about turnaround or delivery times, please feel free to contact us.

• We offer a 30-day return policy for most items. If you're not satisfied with your purchase, please contact our customer service team to initiate a return. Custom and limited edition items may have different return policies, so please check the product details for more information.